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Case Study: Tutor.com

Industry: Education

Business Description: Tutor.com is one of the internet’s first online tutoring forums, connecting students and professional tutors in real-time sessions. Based in New York, Tutor.com allows students to get on-demand help with their education through the use of instant messaging, interactive white boards and file sharing. Everyday thousands of students connect to the largest network of professional tutors throughout the US and Canada using Tutor.com’s online application. Formed in 1998, Tutor.com began as a small group of passionate education and technology professionals led by George Cigale, Founder and CEO. In 2007, Tutor.com was voted Best Small Company for Women by Working Mother Magazine and was ranked 6th in the New York region on Deloitte’s Fast 50 program.

The Challenge:

Tutor.com has a very lean Human Resource organization which primarily focuses on employee relations, benefits and generalist activities. With a mission to increase sales and client services hiring, the current HR function was unable to support the additional workload of managing recruiting activities as well. The employee population and organizational hiring needs did not warrant adding the additional overhead of building out an internal recruiting function. With critical revenue-generating hires needed, as well as vacancies in graphic design, marketing, IT and partnership development, Tutor.com needed to find a resource to address the impending recruiting issues.

The Accolo Solution:

After evaluating several options for their hiring needs, Tutor.com initially engaged Accolo to provide recruitment support using the Accolo recruiting team, patented technology and Accolo’s proprietary career network. Subsequently, the relationship has expanded and Accolo has become a true partner and integral resource to the growth and success of Tutor.com. Accolo serves as a strategic resource across all stages of the hiring process and has delivered additional value in the form of programs such as interviewer training and compensation consultation.

Results:

20% of Tutor.com’s full-time employee population is a direct result of Accolo’s hiring process.

In the first 6 months of the engagement, Accolo presented the Tutor.com hiring managers with the candidate they would hire in 3.9 days on average.

The company’s Recruiting Cost Ratio (cost of recruiting expenses divided by the compensation hired) is 8.11% compared to the national average of 14.9%*.

Would you like to find out how Accolo can help your company achieve breakthrough results as well? Contact us today

*Staffing.org - 2006 Recruiting Metrics and Performance Benchmark Report